The Hospitality and Hotel Management degree aims to enhance lifelong learning skills and personal development so you can work with self-direction and originality and contribute to the hotel industry and society at large. The programme aims to produce graduates who are global citizens and who approach their personal and professional lives from a sustainable perspective.

The programme will develop your managerial and intellectual skills, including critical reasoning, analysis, creativity and reflection, so you can show an in-depth knowledge and appreciation of the nature of hospitality and hotel management, the characteristics of the hotel guest and implications for the management of service encounters.

The programme aims to prepare you for a career, or career development, within the hotel and hospitality sector by developing appropriate professional skills. This is done by giving graduates the knowledge and understanding of the external environment and its effects at local, national and international levels upon the hospitality and hotel sectors. You will graduate with a systematic understanding of the structure, management and marketing of organisations within the hospitality industry.

Employability is at the heart of our programmes. As well as hospitality specific skills, the programmes have modules that embed transferable skills of innovation, dealing with unexpected events, resilience, personal initiative and responsibility, problem solving and creativity, reflective practice and the development of an enterprising mindset.

The learning strategy for the programmes requires BA students to complete several workplace practice/work experience modules to rehearse their professional practice skills in real world environments. BA students will have the opportunity to undertake a year’s internship, at either one or two hospitality establishments, between levels 5 and 6.

All staff teaching on the programmes have close links with industry, and many are former employees of hotels themselves. The course continuously evolves in accordance with feedback from industry, and one of our strongest relationships is with the Marriott Corporation.

Year One – Level 4 (Cert HE, Dip HE & BA)

• Business Skills for the International Hotel Industry (20 credits)
• Hospitality and Guest Services for the Hotel Industry (20 credits)
• Management and Organisational Behaviour (20 credits)
• Marketing Essentials (20 credits)
• Personnel Resourcing and Development (20 credits)
• Sustainable Hospitality (20 credits).

Year Two – Level 5 (Dip HE & BA)

• Entrepreneurship (20 credits)
• Financial Management for the Hotel Industry (20 credits)
• Food and Beverage Operations (Placement) (20 credits)
• Foreign Languages and Cultural Awareness (20 credits)
• Hotel Administration and Front Office Operations (Placement) (20 credits)
• Operating Hotel Facilities (Placement) (20 credits).

Year Three – Level 6 (BA)

• Contemporary Themes in the Hotel and Hospitality Sector (20 credits)
• International Meetings Management for the Hotel Industry (20 credits)
• Managing Food and Beverage Operations (Placement) (20 credits)
• Managing Guest Service Operations (Placement) (20 credits)
• Managing Hotel Administration (10 credits)
• Organisational Consultancy (20 credits)
• Placement Research Project (20 credits)

All modules are compulsory.

The programmes usually require students to have achieved 88 UCAS points.

Whilst grades are important, our offers are not solely based on academic results. We are interested in creative people that demonstrate a strong commitment to this subject area and so welcome applications from individuals from a wide range of backgrounds.

To assess your suitability for your chosen course we arrange interviews for all applicants at which your skills, achievements and life experience will be considered as well as your qualifications, these are held both virtually and at campus.